WORKFLOW

100% of the operative tasks are part of a systematized workflow.


1

COPYRIGHT

We receive work registrations and copyright updates from Author Societies and Music Publishers. We adopt the CWR and ISWC standards or we develop customized file layouts. Our technology allows us to handle millions of work registrations per submitter.

2

Counter Claim
Management

We have very specialized online tools that allow us to simplify the resolution of counter claims. The Author Societies and Music Publishers have online access to these tools.

3

Single Regional
Copyright Database

We have a single multi-territory
copyright database.

4

Sales information

We receive Digital Sales reports (DSRs) from the Digital Service Providers (DSPs). We adopt the DDEX standard or we develop specific customized file layouts. Our technology allow us to process millions of sales transactions per month.

5

SALES MATCHING

We have very specialized tools that allows us to perform the matching between the sales database and the copyright database. A team consisting of music professionals oversee the entire matching process. We are proud to announce that as of today, we have matched 86% of the royalty pool we handle.

6

Invoicing, Back Reports
& Royalty Statements

We generate the invoicing and Back Reports following the CCID standard or customized file layouts. Then we send them to the Digital Service Providers so they can issue the payments to the Author Societies and Music Publishers. Every Author Society and Music Publisher has access to our Online System so they can track the entire process, and download their Royalty Statements as soon as each royalty distribution process is finished.

IMPLEMENTED SOLUTIONS

BRAZIL

Since 2011, BackOffice has been providing outsourcing services to UBEM (Brazilian Music Publisher’s Chamber), comprised of Major and Independent Brazilian Music Publishers.

LATIN AMERICA

Since 2013, BackOffice has been providing outsourcing services for all the operative tasks performed by the Digital One Stop Shop LATAM (Author Societies and Publishers) for 15 Latin American countries.

INDIA AND
SOUTH ASIA

Since 2014, BackOffice has been providing services to most of the major music publishers working in this emerging digital market.

ARGENTINA

Since 2015, BackOffice has been collaborating with SADAIC in the distribution of Digital Author Rights related to digital sales in Argentina.

AFRICA

BackOffice has been providing services to CAPASSO since 2017. Comprised of Major and Independent African Music Publishers, CAPASSO acts as a Pan-African Digital Mechanical Licensing and Collection Hub on behalf of its members.